Our 4-step hassle-free, client-centric process

Step 1:
Choose the right product
Select products and add-on services you wish to rent. Select delivery and pickup dates.
Step 2:
Place an order
Generate a quote. Approve quote.
Step 3:
Payment details
Choose payment terms and method.
Step 4:  Deliver and install
(additional service provided if required) products. On-boarding process for follow-up and customer service during rental process.
Return and evaluation
At the end of the rental period, product return is scheduled. A customer satisfaction service is sent.
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Isilon NAS

Our customer experience: excellent IT Service Management ​

We focus on ITSM methodology, by understanding our customer needs and goals. We standardize our delivery of services based on budgets, resources, and results. We keep a structured approach to service management, delivering value.

We know that our role goes beyond supporting our client’s business to differentiating the business and adding value. For this very reason we go beyond rentals and we offer engineering service packages.

Prevent issues before they occur

Efficent use of scarce IT human resources

Reduce Downtime

Quickly bounce back from critical TI issues

Insightful report

Process workflow

Service-based incident management

Save time and money

Get in touch

Step 1:  Select products and add-on services you wish to rent. Select delivery and pickup dates.

Step 2:  Generate a quote. Approve quote.

Step 3:  Choose payment terms and method.

Step 4:  Deliver and install (additional service provided if required) products. On-boarding process for follow-up and customer service during rental process.

Return and evaluation:  At the end of the rental period, product return is scheduled. A customer satisfaction service is sent.

We focus on ITSM methodology, by understanding our customer needs and goals.  We standardize our delivery of services based on budgets, resources, and results.  We keep a structured approach to service management, delivering value.  

 

We know that our role goes beyond supporting our client’s business to differentiating the business and adding value. For this very reason we go beyond rentals and we offer engineering service packages.

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