Our 4-step hassle-free, client-centric process
Step 1: Select products and add-on services you wish to rent. Select delivery and pickup dates.
Step 2: Generate a quote. Approve quote.
Step 3: Choose payment terms and method.
Step 4: Deliver and install (additional service provided if required) products. On-boarding process for follow-up and customer service during rental process.
Return and evaluation: At the end of the rental period, product return is scheduled. A customer satisfaction service is sent.
Our customer experience: excellent IT Service Management
We focus on ITSM methodology, by understanding our customer needs and goals. We standardize our delivery of services based on budgets, resources, and results. We keep a structured approach to service management, delivering value.
We know that our role goes beyond supporting our client’s business to differentiating the business and adding value. For this very reason we go beyond rentals and we offer engineering service packages.